About me

First Name

Mathieu

Last Name

d'Hubert

Nick Name

TheMightyFed

Career

Bio

Senior executive specialized in luxury, benefiting from an extensive experience in retail, distribution and training for several leading brands. Currently on a consulting mission for independent watchmaker Czapek & Cie on training problematics linked to retail and customer experience. Previously International Training Manager at Patek Philippe, my role was to lead and develop the brand’s training actions. Prior to Patek Philippe I was International Retail & Training Manager at Breitling. Mainly in charge of the boutique network development at a global level, defining and granting the respect of very high standards in terms of image and sales performance. I also developed and launched an e-learning platform called the Breitling Challenge, that reached a wide audience of sales associates, year after year, among the retailers’ network.I previously held several retail management positions at Marlboro Classics (ready-to-wear) for 7 years.I also developed sales and distribution of agents for Cartier for 3 years.My 4 main skills are:✔Mastering all retail aspects: image, CRM, training, assortment, inventory✔Excellent knowledge of high-end watchmaking and luxury✔Team management: recruitment, evaluation and motivation✔My taste and capacity to work in an international environment

Role

Dept Manager Strategic Training

Company

IWC Schaffhausen

Skills

training, retail, distribution, sales, stocks, planning, management, leadership, coaching, brand image, operations, guidelines, KPI's, strategie, customer service, CRM, loyal customers, clienteling, omnichannel, customer journey, customer experience, sales techniques, watchmaking, visual merchandising, digital learning, LMS, gamification, project management

DNA

Degree(s)

Masters

Social Networks + Phone