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About me

First Name

Ahmed

Last Name

Abdelbaky

Nick Name

Ahmed.Khattab

Location

Dubai

Role

Sales Supervisor

Company

Loreal Paris

My definition of luxury

dream Big live Big pay Big

Age

34

Language(s)

English, Arabic

Skills

Sales, Team Management, Retail Sales, Multiple Stores handling, Coaching and people development, Customer Services

Degree(s)

Good

Your bio in your own words ...

Exhibited extensive leadership, strategic & creative thinking in Team & Operations Management (planning and
execution); delivered results in growth, team’s operational performance, productivity, CSAT & profitability
 Skilled at leading teams to work in sync with corporate set parameters and quality / compliance standards; motivated
& trained them for achieving business & individual goals
 Excellent in analysing business performance / bottlenecks to support strategic decisions by the management; skilled in
formulating future objectives and operational policies / procedures on performance & production areas for the organization
 Proficient in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering
to the SLAs, KPIs and work processes and thus managing cost-effective operations
 Expertise in driving key business metrics (attrition, shrinkage, customer satisfaction or CSAT/NPS, sales, service levels,
average handling time, schedule adherence, quality, compliance, manpower planning, special task)
 Possess excellent interpersonal, communication & organizational skills with capabilities in team management, motivation,
customer relationship management & effective crisis management

Phone

00971555489998

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