Assistant Jewelry Store Manager – Boca Raton

We are seeking for a bubbly deputy store manager to help drive the business in a high end heritage jewelry brand boutique in Boca Raton, South Florida.

The candidate is responsible for supporting the Store Manager in directing the daily operations of the boutique, managing employees and ensuring policies and procedures are followed.

• Managing opening/closing procedures; managing the security alarm system
• Ensuring the store is always clean and properly organized; ensure consistent execution of retail displays/store’s visual presentation; managing cashier procedures including, sales returns and exchanges
• Supervising employees, ensuring compliance to policies and procedures, reporting any concerns to senior management
• Reviewing staff performance and offering constructive feedback
• Maintaining proper inventory controls, facilitating inventory assessments and bulk counts as guided by senior management
• Communicating with and attending to customer requests/inquiries and resolving customer complaints/grievances in an effective manner
• Assist in scheduling
• Assist in training new staff
• Carrying out directives given by senior management