Department Manager – Ladies Footwear
JOBLUX
Luxury Retail Recruiters
For our client, a US prestigious high end chain of department stores, we are currently seeking to interview shoes-aholic retail excellence manager for this high paced shop floor in NYC.</p>
Experience with high end shoe designer and footwear bar for ladies is highly welcome, but not only.
Ensure customer service is of the highest standards at all times
Be a role model for your team and with your own service standards
Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
Actively liaise, communicate and develop good relations with your team and Senior Management
Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns>
Rota your team effectively and ensure optimum cover during peak trading periods</li>
Protect the brands and ensure all team members meet personal presentation standards</li>
Ensure your store maintains excellent visual presentation which is consistent with company guidelines
Previous retail management experience
Background with a fashion-forward footwear, accessory or/and fashion brand
To be a customer service ambassador
Proven ability to drive sales and team working to KPI’s</li>
