Client Services Advisor — Luxury Retail

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Client Services Advisor — Luxury Retail Singapore Permanent Applyshare this job Email Job Save Job Bullet pointsLeading luxury brand Regular office hour position About Our Client Our client is a leading luxury fashion brand with strong presence. As they continue to expand, they would like have an addition to the customer experience team and recruit professionals from the luxury sector or from service consultation, call centre background. Job Description Your key responsibilities include:- Delivering excellent services to call-in and social media messages- Understanding the requirements and needs of client and provide product information- Liaise with front line sales team to complete the service for the customers- Address questions and complaints and provide first contact solution- Meeting expectations of service standard and perform KPIs against client satisfaction The Successful Applicant Successful candidate must have- At least 2 years of relevant experience in luxury client servicing or call center environment to fulfil customer’s request- Good communication skills and strong command of language in order to facilitate clients, resolve complaints and conflicts- Passionate and strong initiatives- Strong conflict resolution skills What’s on Offer You will work in great company culture, enjoy well-rounded benefits and career prospects. Contact: Heather WangQuote job ref: 4143643+65 6643 9712 Save Job Apply Client Services Advisor — Luxury Retail From email * To email *

Tagged as: Fashion/Accessories, LUXURY

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