Harrods rank number one employer among luxury department stores around the world
Harrods employees over 10,000 staff. Fifty percent employed directly by Harrods and fifty percent by in-store concession brands such as Gucci and Chanel. This brings…
Category: Insight
Age discrimination at work slowing luxury sector performance
Keeping older people out of the workforce in the U.S.A in 2019 had a cost of $800 billion, according to AARP. Ageism in the workplace…
Fendi unveils newly renovated boutique in Courchevel
Fendi has unveiled its fully renovated its 92 sqm boutique in Courchevel. Materials and finishes include precious woods, marble and travertine, to create a “modern and warm”…
In conversation with Ana Brant
In conversation with Ana M. Brant, director of guest experience innovation with Dorchester Collection Hotels.
Why commission-based compensation is wrong in luxury retail
Why commission-based compensation is wrong in luxury retail. Jean-Noel Kapferer stated in his well-known book, The Luxury Strategy, that sales personnel in a luxury store…
